FAQ

Our Policies And Digital Helpdesk

Wellness FAQ’s

What is included in the wellness package?

The wellness package includes a curated selection of Hatha, Vinyasa, Kundalini Yoga sessions, Pranayama (breathwork) practices, Qi Gong exercises, and guided hypnosis/meditation audios, and other listing session.

How long do I have access to the course after purchase?

You will have access to the course and all its materials for the duration specified at the time of purchase (e.g., 30 days, 9 months, 1 year). After this period, your access will expire.

What happens when my access period ends?

Once your access period ends, you will no longer be able to access the course materials. However, you can choose to renew your access by signing up for an extended access plan at a discounted price. Details on how to renew will be provided before your access expires.

Can I download the course materials to keep them forever?

To protect the integrity of the content and ensure it is used as intended, the materials are only accessible online through our platform during your access period. Downloads are not available, but you can renew your access to continue benefiting from the content.

Can I share my login or course materials with others?

No, sharing your login details or course materials with others is against our terms of use and may result in the termination of your access without a refund. Please encourage others to purchase their own access to support our creators.

How do I get the best effects from the audios?

For optimal results, listen with headphones in a quiet, comfortable environment where you can be undisturbed. This helps you achieve deeper relaxation and full engagement with the audio.

Can I listen to my audio anywhere?

Only listen in a safe, comfortable place where you can fully relax. Do not listen while driving, moving around, bathing, or when you need to be alert, as the deep relaxation techniques used in these audios can induce a near-sleep state.

Are the audios safe for everyone?

These audios are designed for general wellness but are not a substitute for medical care and make no medical claims. Consult your doctor if you have seizures, neurological conditions, severe depression, or are under medical or psychiatric supervision before using these recordings.

Can I use the audios or videos if I'm undergoing medical treatment?

If you are currently undergoing medical treatment, consult your healthcare provider to ensure that using these audios and exercises may not be suitable for you.

Is there anyone who should not use these practices?

Consult your healthcare provider. We advise not to use the program if you have a history of psychiatric disorders (e.g., anxiety, depression, PTSD), are pregnant, suffer with High or Low Blood Pressure, Heart Conditions, Respiratory Issues (e.g., asthma, COPD), History of Seizures or Neurological Disorders, Psychiatric Disorders, Recent Surgeries or Major Medical Procedures, Musculoskeletal Issues (e.g., chronic back pain, joint problems, spinal issues) Balance Disorders.

These sessions are for general wellness and are not intended as a substitute for professional mental health therapy.

How often should I listen to the audios and do the practices?

For best results, listen regularly. 21-40 days is an ideal time to create new habits. Consistency helps reinforce positive suggestions and relaxation techniques.

Where can I find more information or support?

Visit our blog for more resources or contact our customer service team for support. You can also seek advice from professional hypnotherapists or wellness coaches.

Agreement:

By listening to these recordings, and following the guided exercises you agree to the terms and conditions outlined in our disclaimer. For further questions, please contact us directly.

Aroma FAQ’s

What is aromatherapy, and how does it work?

Aromatherapy is a holistic healing treatment that uses natural plant extracts to promote health and well-being. It can be practiced through the inhalation or topical application of essential oils, which can help balance emotions, reduce stress, and enhance overall wellness.

Are your products made with natural ingredients?

Yes, all our products are crafted using 100% natural, ethically sourced ingredients, including high-quality essential oils, carrier oils, and botanical extracts.

Are your products tested on animals?

No, we are proud to say that our products are cruelty-free, vegan and not tested on animals. We are committed to ethical practices in all aspects of our business.

Can I use your products if I have sensitive skin?

Our products are a blend formulated with a natural enriched carrier oil (NUT FREE), but essential oils can be potent. We recommend performing a patch test on a small area of skin before using any new product, especially if you have sensitive skin.

Are your products safe to use during pregnancy?

Some essential oils are not recommended during pregnancy, unless otherwise stated. We advise consulting with a healthcare professional before using any aromatherapy products while pregnant. An aroma candle or an aura mist, can be a safer option.

Product-Specific FAQs

Goddessence Aura Mist

What is the Goddessence Aura Mist used for?

The Goddessence Aura Mist is designed to cleanse, protect, and uplift your energy field or aura. It can be used to refresh your personal space, enhance meditation practices, or simply boost your mood throughout the day.

How do I use the Goddessence Aura Mist?

To use, gently shake the bottle and spray the mist around your aura, approximately 6-12 inches away from your body. Avoid direct contact with skin and eyes. You can also spray it in your surroundings to create a sacred, calming space. Read and follow labelled product instructions.

Can I use the Aura Mist directly on my skin?

The Goddessence Aura Mist is formulated for use around your energy field and in your space, not directly on the skin. Try our Goddessence anointing oil as a natural perfume alternative.

Can the Aura Mist be used on children or pets?

While the Aura Mist is made with natural ingredients, it is not specifically formulated for children or pets. We recommend using it in environments where they won’t have direct exposure.

Goddessence Anointing Oils

What are Goddessence Anointing Oils used for?

Our anointing oils are crafted for spiritual practices, meditation, and self-care rituals. They are designed to be applied to pulse points, such as wrists and neck, to enhance intention-setting, relaxation, or emotional balance.

How do I use the anointing oils?

Apply a small amount of the oil to pulse points or chakras, and gently massage into the skin. You can also use the oil during meditation or yoga to deepen your practice.

Can I use the anointing oils on my face?

Our anointing oils are designed for use on the body and pulse points and should not be used on the face unless specifically stated. Some essential oils may be too strong for facial skin and eye area.

Are the anointing oils safe for all skin types?

Our anointing oils are formulated for most skin types. However, essential oils can be potent, so it’s advisable to perform a patch test before applying to larger areas of skin.

How should I store the anointing oils?

Store your anointing oils in a cool, dry place away from direct sunlight to preserve their potency and shelf life.

Health and Safety FAQs

What should I do if I experience skin irritation?

If you experience any irritation, discontinue use immediately and rinse the area with water. If the irritation persists, consult a healthcare professional.

What precautions should I take when using your products?

Always follow the recommended instructions of applications. Avoid contact with eyes, intimate areas, and do not ingest any of our products. Keep out of reach of children and pets. If pregnant, nursing, or under a doctor’s care, consult your physician before use.

How long do the effects of your aromatherapy products last?

The duration of the effects can vary based on individual response, the environment, and the specific product used. Generally, the uplifting or calming effects can last from a few minutes to a few hours.

Crystal FAQ’s

Q: How do I know which crystal is right for me?

A: Crystals choose us. They subconsciously speak to their designated human companions. Our attraction to a particular crystal's features may suggest our soul's relationship with its energy. You may feel an emotion, get a sign, or experience a strong connection to one. Trust your soul's guidance. When you know, you know. Look, listen, and feel!

Q: How do I Optimise my crystal?

A: Read or blog articles with inspiring information on cleansing, charging and activating your crystal

Q: How have the crystals been sourced?

A: Our crystals and jewellery are sourced directly from reputable dealers. Each crystal is hand-chosen for its specific healing purpose and high quality. We ensure they come from environments of love, light, and prayer, enhancing their powerful healing properties.

Q: Who makes the crystal jewellery and where?

A: Our crystal jewellery is handcrafted with care and precision. Each piece is personally taken through powerful healing and cleansing ceremonies in South America. They are then charged and activated through meditation in spiritual healing portals.

Q: Why choose Goddessence crystals?

A: Goddessence crystals are unique and sacred. There are no tow alike, we do not mass produce in factories. They are not just regular crystals; they have been through intense cleansing and healing ceremonies to empower their properties. They are blessed and programmed to bring healing, elevation, and assistance to their rightful owners. Unlike many crystals sold online, ours are genuine, high-quality, and retain positive energy from their sacred journeys.

Q: Are the crystals genuine and high quality?

A: Yes, all our crystals are genuine and of high quality. We personally source each crystal from reputable dealers in Brazil, ensuring they are of high grade and carry powerful energy vibrations. Each crystal is hand-selected and blessed to guarantee its authenticity and healing properties.

Q: Can crystals assist with specific problems?

A: Absolutely. Crystals are powerful healing tools that can assist with various life challenges. Each crystal holds a unique vibration that can address specific needs, whether it’s for protection, love, health, or spiritual growth. Trust your intuition to guide you to the crystal that resonates with your current situation.

Q: Why Do you only make limited edition or only one of each design?

A: Our crystals are unique and are not for everyone. They are meant for a significant few who the crystal chooses and who find us. We believe in a more personalized and sacred approach to connecting these powerful healing tools rather than mass production with their rightful owners, ensuring each crystal finds its perfect match.

FAQ